Buyer

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Vendor

• Vendor Actions

  Open in Zendesk | If you are active DIRECT vendor for any service and have received order from buyer, you should be able to find "Vendor Actions" button on order progress page which can be used to perform following actions:- Overview: How to use Reply Templates? How to Update Progress Tracker? How to Mark Delivery? How to RFew readers

General

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• How to Place an Order (Buying a Service)

  Open in Zendesk | Please go through this quick guide and follow the instructions given below to get started quickly:- Overview: Register a FREE Account on our Self-Serve Platform Add some Funds to your Account Balance Create an Order Manage your Orders RegisterFeatured

• How to Claim Order Commission?

  Open in Zendesk | To claim your commission from an order first of all you will have to deliver the order. Once you deliver the order, the buyer have 7 days to check the delivery. If the order is perfectly delivered and buyer did not request any revision then you will see a "claim" button at https://app.elancemarket.com/order/delivered?dashboard=vendor after 7 daSome readers

• How to Become Vendor (Earn as Seller)?

  Open in Zendesk | In order to become vendor on ElanceMarket, you will have to first submit application for vendorship profile then once it's approved you will be able to become DIRECT vendor on select services.   Overview: Apply for Vendorship Profile: Apply for DIRECT Vendorship: Apply for Vendorship Profile: Signup an user account at https://elancemarkeSome readers

• How to Contact your Order Manager?

  Open in Zendesk | If you have any query regarding your order, you may reach out to your order manager directly from your buyer dashboard. You order manager should reply you within 24 hours. If your order is "Processing" You may contact your Order Manager from the order progress page by sending him a reply message.  Kindly go to https://app.elancemarket.com/order?dashboaFew readers

• Guidelines for Vendors

  Open in Zendesk | This article outlines guidelines which vendors should follow in order to be in good standing, not adhering to these guidelines could result in penalties or suspension of vendor ship. Make sure to send acknowledgement message to the buyer within 24 hours as soon as buyer submit inputs to the order. penalty of $1 may be debited in case of non-compliance You must give regular updates to the buyer about the proFew readers