> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.smartxaas.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why I am NOT getting Conversions at my Affiliate Dashboard?

[Open in Zendesk](https://smartxaas.zendesk.com/hc/en-us/articles/115001403211) | 
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Please note that if you create a campaign with an affiliate link (as Redirect URL) then all the conversions are delivered via the affiliate link only and we are 100% sure for that! this is how our platform works.

But if you are NOT getting conversions at your affiliate dashboard then try to check following things:-

- What point your affiliate network counts the conversion for the affiliate link?_Note: Our CPI - Standard campaign converts at Install + Open_- Have you got clicks or impressions on your affiliate link dashboard?_Note: If you are getting clicks then ask your affiliate manager, why their dashboard is not reporting conversions_- Are you sure that your affiliate link is still live and not paused?_Note: Affiliate links are dynamic in nature and they often paused programmatically_**_Recommended Article:_**_[Can I use my own custom affiliate / tracking / redirect URL to promote affiliate apps?](https://smartxaas.zendesk.com/hc/en-us/articles/115001401111-Can-I-use-my-own-custom-affiliate-tracking-redirect-URL-to-promote-affiliate-apps-)__Note: Affiliate links are dynamic in nature and they often convert poorly and it's hard to find the exact reason for the same._