> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.smartxaas.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is the average delivery time?

[Open in Zendesk](https://smartxaas.zendesk.com/hc/en-us/articles/360002173351) | 
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- Please note that our weekend is Friday, and our working time is: Saturday to Thursday - 8AM to 3PM GMT.
- If you make your order within our working time, then it may be delivered within couple of hours.
- In general it takes about 24 hrs. for all orders to be delivered.
- In tier2 orders it may take a bit more time.