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# What is Handling Fee?

[Open in Zendesk](https://smartxaas.zendesk.com/hc/en-us/articles/360041484952) | 
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In certain circumstances, a handling fee may be applied due to the losses we incur on behalf of the customer when receiving funds.**<span class="wysiwyg-underline">Payment Handling Fee:</span>**The handling fee is charged to offset the losses we bear while processing payments from customers. Please find some examples outlined below:

- Transaction fees incurred when collecting payments via payment gateways.
- Labor costs associated with manual payment processing.
- Cross-border or markup fees paid when receiving international funds.
- Currency conversion fees or losses resulting from fluctuations in exchange rates.
- Accounting expenses related to compliance with government financial regulations.
- Taxes paid on profits recognized from received payments.
- Additional tax filing obligations incurred to reconcile refund transactions.
- Costs associated with maintaining the platform and financial infrastructure.

The Payment Handling Fee is typically indicated on the wallet deposit page prior to payment. A screenshot is provided below for your reference:
![](https://smartxaas.zendesk.com/hc/article_attachments/56849404337305)