> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.smartxaas.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Download Postback Logs?

[Open in Zendesk](https://smartxaas.zendesk.com/hc/en-us/articles/39991976883225) | 
---
Steps to download postback logs will vary according to your tracking software provider. Please find instructions for popular tracking software:-

- Branch : <https://help.branch.io/faq/docs/how-to-pull-postback-logs-from-branch-dashboard>
- AppsFlyer : <https://support.appsflyer.com/hc/en-us/articles/360008613838-Raw-data-export-page>
- AdJust : <https://help.adjust.com/en/article/raw-data-exports>
- Trackier : <https://trackier.com/blog/errors-in-pixel-and-debug-postback-logs/>