> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.smartxaas.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Does the Downloads Count of an App Decreases if User Uninstall it?

[Open in Zendesk](https://smartxaas.zendesk.com/hc/en-us/articles/360041758291) | 
---
<div class="q-box"><div class="q-click-wrapper qu-display--block qu-tapHighlight--none ClickWrapper___StyledClickWrapperBox-zoqi4f-0 bIwtPb" tabindex="-1"><div class="q-box spacing_log_answer_content puppeteer_test_answer_content"><div class="q-text">No it does not. It only tracks the downloads of the first time a specific Apple or Google login/account downloads it to a device. It will not retract the initial download stat if they choose to uninstall the app from their device, as they still have it tied to their google/apple account.

</div><div> </div></div></div></div>