Articles on: General, Account & Payment ...etc

Can I get a Refund?

Open in Zendesk |

Topics covered in this article:-


Refund on Balances/Invoices

Refund on Campaigns/Orders

Exceptions & Special Cases


Refund on Balances/Invoices


You may or may not get refund as per our refund policy. You may find link to our refund policy in the footer on main website.


Refund on Campaigns/Orders


You may terminate the campaign or cancel the order (if applicable and available) to get the refund back to your account balance for unused/unspent budget/funds.

Note: Refund will be given back to the account balance only but not be given on your invoice (original payment method)


Exceptions & Special Cases

There are some exceptions => for more details, please refer our refund policy at: 


https://asoeshop.com/page/policy#Refund

https://cpidroid.com/page/policy#Refund

Updated on: 17/12/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!